PhotoCake® Home PhotoCake® Technical Support View PhotoCake® Catalog Section PhotoCake® III User Guide (PDF) PhotoCake® III Wiring Diagram (PDF) PhotoCake® Troubleshooting & Preventative Maintenance Guide (PDF) PhotoCake® III Quick Reference Guide (PDF) PhotoCake® III Quick Reference Guide - En Español (PDF)
PhotoCake® III
Care & Maintenance
Controller
- Please have the PhotoCake® III system plugged into a grounded dedicated outlet to provide optimal performance. If no such outlet is available, please ensure that the system is plugged directly into an outlet by itself and away from all large appliances (bug zappers, label makers, walk-in freezers/refrigerators, etc.).
- Never power the system on/off by the Surge-Protected Power Strip.
- Always keep your system covered when not in use.
- To clean the Controller, use a mild glass cleaner on a soft, clean cloth. Never apply or spray liquids directly onto the Controller.
- Do not use pen tips or pointed objects on the Touchscreen as they could damage the screen. For best results, always use the stylus that is included with your PhotoCake® III system.
Troubleshooting
Controller
Controller will not power off by selecting the Shut Down Button
- Press and release the power button located on the front of the Controller. Never power the system on/off by the Surge-Protected Power Strip.
Touchscreen is displaying a “No Signal” message
- Make sure the blue labeled VGA cable on the back of the Controller is secure.
Touchscreen is displaying something other than what was selected
- Recalibrate the Touchscreen.
- Select Settings.
- Select Display Settings.
- Select Touchscreen Calibration and follow the on-screen instructions.
PhotoCake® Charlie is stating that he cannot find the chosen digital media source
- Remove the chosen digital media source (CD, SD Card, Thumb Drive, etc.), and insert it again to make sure it is making a secure connection.